10-29-2023, 04:30 PM
In the bustling landscape of the UAE's service industry, Isnaad has carved out a niche for itself, becoming synonymous with excellence in soft facilities management. Its journey to prominence is not just a tale of growth, but a testament to innovation, dedication, and a commitment to superior service standards.
![[Image: 80a07847685ab558d4ac6.png]](https://telegra.ph/file/80a07847685ab558d4ac6.png)
A Vision of Exceptional Service
Isnaad, a proud member of the Imdaad Group, embarked on its journey in 2013 with a clear vision: to redefine the standards of soft facilities management in the UAE. Originally conceived to cater to the diverse needs of Imdaad Group's clients, Isnaad quickly outgrew its initial role and emerged as a key player in the country's soft services market.
Rapid Expansion and Sector Diversification
What set Isnaad apart was its rapid expansion and strategic diversification into new sectors. The company's foray into previously unexplored territories, such as hospitality and leisure, retail, and education, proved to be a game-changer. In particular, venturing into the leisure and hospitality sector was a masterstroke. Traditionally, this sector rarely outsourced its cleaning or housekeeping services, presenting Isnaad with a unique opportunity.
Key projects like the Queen Elizabeth 2, Dubai Sports Council, and Blue Waters by Meraas became testaments to Isnaad's expertise. The company's ability to adapt its services to meet the specialized demands of these sectors contributed significantly to its rapid rise in the industry.
Innovative Offerings and Service Excellence
Isnaad's success story can be attributed to its ability to innovate. By broadening its service portfolio and introducing novel solutions such as residential deep cleaning and rope access and high-level services, Isnaad showcased its versatility. These innovations not only met the evolving needs of clients but also positioned Isnaad as an industry trendsetter.
Customer Satisfaction and Recognition
Isnaad's commitment to delivering exceptional services translated into high customer satisfaction ratings and an impressive customer retention rate of over 90%. This unparalleled dedication to client contentment didn't go unnoticed. The industry recognized Isnaad's achievements, bestowing upon it prestigious awards like the "Top Cleaning Company of the Year" by the Middle East Cleaning, Hygiene & Facilities Awards.
A Future Defined by Excellence
As Isnaad continues its journey, the company remains rooted in its core values of integrity, innovation, and customer focus. With a dedicated workforce, a diverse service offering, and a track record of excellence, Isnaad is poised for an even brighter future. Its story serves as an inspiration, showcasing what can be achieved through unwavering dedication to quality and a passion for service.
In a world where exceptional service is the differentiator, Isnaad stands tall, a beacon of excellence in the realm of soft facilities management. Through its journey marked by growth, diversification, innovation, and customer satisfaction, Isnaad has not just met industry standards; it has set new benchmarks, redefining what it means to provide unparalleled soft facilities management services in the UAE.
Isnaad's Journey to Excellence in Soft Facilities Management: A Story of Innovation and Dedication
A Vision of Exceptional Service
Isnaad, a proud member of the Imdaad Group, embarked on its journey in 2013 with a clear vision: to redefine the standards of soft facilities management in the UAE. Originally conceived to cater to the diverse needs of Imdaad Group's clients, Isnaad quickly outgrew its initial role and emerged as a key player in the country's soft services market.
Rapid Expansion and Sector Diversification
What set Isnaad apart was its rapid expansion and strategic diversification into new sectors. The company's foray into previously unexplored territories, such as hospitality and leisure, retail, and education, proved to be a game-changer. In particular, venturing into the leisure and hospitality sector was a masterstroke. Traditionally, this sector rarely outsourced its cleaning or housekeeping services, presenting Isnaad with a unique opportunity.
Key projects like the Queen Elizabeth 2, Dubai Sports Council, and Blue Waters by Meraas became testaments to Isnaad's expertise. The company's ability to adapt its services to meet the specialized demands of these sectors contributed significantly to its rapid rise in the industry.
Innovative Offerings and Service Excellence
Isnaad's success story can be attributed to its ability to innovate. By broadening its service portfolio and introducing novel solutions such as residential deep cleaning and rope access and high-level services, Isnaad showcased its versatility. These innovations not only met the evolving needs of clients but also positioned Isnaad as an industry trendsetter.
Customer Satisfaction and Recognition
Isnaad's commitment to delivering exceptional services translated into high customer satisfaction ratings and an impressive customer retention rate of over 90%. This unparalleled dedication to client contentment didn't go unnoticed. The industry recognized Isnaad's achievements, bestowing upon it prestigious awards like the "Top Cleaning Company of the Year" by the Middle East Cleaning, Hygiene & Facilities Awards.
A Future Defined by Excellence
As Isnaad continues its journey, the company remains rooted in its core values of integrity, innovation, and customer focus. With a dedicated workforce, a diverse service offering, and a track record of excellence, Isnaad is poised for an even brighter future. Its story serves as an inspiration, showcasing what can be achieved through unwavering dedication to quality and a passion for service.
In a world where exceptional service is the differentiator, Isnaad stands tall, a beacon of excellence in the realm of soft facilities management. Through its journey marked by growth, diversification, innovation, and customer satisfaction, Isnaad has not just met industry standards; it has set new benchmarks, redefining what it means to provide unparalleled soft facilities management services in the UAE.
Isnaad's Journey to Excellence in Soft Facilities Management: A Story of Innovation and Dedication
